NW Heavy Duty provides on-site supplier representation to all PACCAR, DTNA, Volvo and Navistar locations in North America. In addition to working with purchasing contacts, NWHD engages with a broad array of OEM and OES contacts, both technical and commercial.
NW Heavy Duty works with OEM product strategy, planning, and design, manufacturing, aftermarket, quality, and warranty groups. NWHD also fosters engagement with customer marketing, advanced engineering, R&D Centers, target fleets, and other groups as appropriate.
NW Heavy Duty builds and maintains strong customer partnerships through frequent one-on-one meetings and group discussions. Conversations take place in person whenever possible, in order to maximize productivity and to build relationships.